Effective Date: 24.02.2025
Last Updated: 24.02.2025
Welcome to SeniaEchoes.com (the “Website”), operated by Five Essence Ltd. (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data responsibly.
By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide Voluntarily
We may collect personal information when you:
✔️ Contact us via email or website forms (e.g., name, email address, and message details).
✔️ Subscribe to our newsletter (e.g., email address for updates).
✔️ Purchase merchandise through external platforms (e.g., name, shipping details, and order confirmation via Etsy).
1.2 Automatically Collected Information
When you visit our Website, we may automatically collect:
✔️ IP address and browser type (for analytics and security purposes).
✔️ Website usage data (e.g., pages viewed, time spent, referral sources).
✔️ Cookies and tracking technologies (see Section 4).
2. How We Use Your Information
We use your information to:
✅ Provide and improve Website functionality.
✅ Respond to inquiries and requests.
✅ Send newsletters and updates (if subscribed).
✅ Monitor Website performance through analytics.
We do not sell or rent your personal data to third parties.
3. GDPR & CCPA Compliance
3.1 General Data Protection Regulation (GDPR) – For EU Users
If you are located in the European Economic Area (EEA), you have the right to:
✔️ Access the personal data we store about you.
✔️ Request correction or deletion of your data.
✔️ Object to data processing or request restrictions on how we use your data.
✔️ Request data portability, allowing you to transfer your data to another service.
✔️ Withdraw consent if you previously agreed to data collection.
📌 Legal Basis for Processing Data:
We only collect and process your data when:
• You have given explicit consent (e.g., signing up for our newsletter).
• It is necessary to fulfill a contract (e.g., processing an order).
• It is required to comply with legal obligations.
📧 To exercise your GDPR rights, contact us at: Legal@SeniaEchoes.com
3.2 California Consumer Privacy Act (CCPA) – For California Users
If you are a California resident, you have the right to:
✔️ Request a list of the categories of personal information we collect.
✔️ Request access to your specific personal data stored by us.
✔️ Request that we delete your personal data.
✔️ Opt out of data selling (though we do not sell user data).
📧 To submit a CCPA request, contact us at: Legal@SeniaEchoes.com
🚨 Non-Discrimination Notice: We will not deny services, charge different prices, or provide lower quality services if you choose to exercise your privacy rights.
4. Third-Party Services & Links
We may use third-party services (e.g., Google Analytics, Etsy for merchandise sales). These platforms may collect additional data under their own privacy policies.
We are not responsible for the privacy practices of third-party websites linked from our Website.
5. Cookies & Tracking Technologies
Cookies help improve your browsing experience. We may use:
• Essential Cookies – Required for basic site functions.
• Analytics Cookies – Help track Website performance.
• Marketing Cookies (if applicable) – Used for promotional efforts.
Managing Cookies
You can disable cookies via your browser settings, though some Website features may not function properly.
6. Data Protection & Security
We implement industry-standard security measures to protect your personal data. However, no online platform is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
8. Your Rights & Choices
✔️ EU & UK Users (GDPR) – Request access, corrections, deletion, or restrictions on processing.
✔️ California Users (CCPA) – Request access, deletion, or opt out of data collection.
✔️ All Users – Unsubscribe from marketing emails at any time.
To exercise your rights, contact:
📧 Legal@SeniaEchoes.com
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the Website after updates indicates acceptance of the new policy.
10. Contact Information
For privacy-related inquiries, please contact us at:
📧 Legal@SeniaEchoes.com